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W2C agent guide

Choose a W2C Agent Before You Order

Use this guide to understand what an agent does after you find a product route: buying, warehouse QC photos, payment fees, parcel consolidation, shipping lines and after-sale decisions.

01

Agent checkout

You submit a product route, choose size and color, add notes and pay product cost plus domestic shipping. The agent buys from the seller.

02

Warehouse and QC

The item arrives at the agent warehouse. The agent uploads QC photos so you can approve, exchange, return or request more photos.

03

Fees and FX

Watch service fee, payment processor fee and FX spread. The product price alone is not your landed cost.

04

International parcel

After approval, choose shipping line, insurance and packaging. Actual weight, volume weight and restrictions decide the final cost.

Choosing an agent

Compare more than the first quote

  • Warehouse photo quality: clear angles, labels and measurements.
  • Supported platforms: Taobao, Weidian, 1688 or other route types.
  • Payment options, service fees and currency conversion spread.
  • Shipping line stability for your country and item type.
  • Support speed for returns, exchanges, lost parcels and restricted goods.